Processing Time

Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing times may vary during peak seasons and holidays.

Shipping Methods

We offer the following shipping options:

  • Standard Shipping: Please allow up to three to four weeks for all made to order products shipping from Cairo, Egypt.
  • International Shipping: Delivery times may vary based on location.

Shipping Costs

Shipping costs will be calculated based on the selected shipping method, destination, and the weight of the items in your order. You can view the shipping cost at the checkout before finalizing your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment using this number.

Delivery Information

Delivery Address

Please ensure that the delivery address provided is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.

Delivery Confirmation

Upon successful delivery, you will receive a confirmation email. If you have not received your order within the specified time frame, please contact us and we will assist you in resolving the issue.

International Shipping

For international orders, please be aware that customs duties and taxes may apply. These fees are determined by the destination country's customs regulations and are the responsibility of the recipient.

Returns and Exchanges

Currently all sales are final and we will not be accepting returns or exchanges at this time. Please contact us about damaged products for replacement upon arrival.